Frequently Asked Questions
You can register by signing up here. Once you register you can check your order history and stay updated on news & updates from Gomaads.
You can click on ‘Forgot Password’ link in the Login page and follow instructions to reset your password.
At Gomaads all products are made from concrete and finished by hand, which is a slow process. As a result each product, albeit in stock, may have a different processing time. Please check the product page to know how many days your chosen product will be shipped in.
You can pay using most major credit or debit cards and net banking. All your payment details are kept confidential and are secured using 256 bit SSL encryption.
We offer Free Shipping on all online orders above Rs.1999. If the order value is equal to or below Rs.1999, a Shipping and Handling Fee of Rs.100 will be charged at the time of checkout.
You can check the status of your order on your ‘Orders’ page by logging in to your Gomaads account.
Once your order has shipped, depending on your delivery location, it can take about 5-7 working days to reach you.
Our logistics partners will make 2 attempts to deliver your package. If you are not available on all three occasions, it will be returned to us. After this you can request for it to be re-sent to you at your own cost. Please contact Gomaads at firstname.lastname@example.org for more information.